Privacy Policy

Introduction

WattNow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered energy management platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to transparency and will never sell your personal data to third parties.

Information We Collect

Personal Information

• Account Information: Name, email address, phone number, and billing information
• Profile Data: Property details, energy usage patterns, and device configurations
• Usage Data: How you interact with our platform, features used, and preferences
• Device Information: Smart device data, energy consumption metrics, and system status

Automatically Collected Information

• Log Data: IP addresses, browser type, pages visited, and timestamps
• Cookies: Session cookies for authentication and preference storage
• Analytics: Anonymous usage statistics to improve our services

Third-Party Data

We may receive data from energy providers, smart device manufacturers, and other authorised partners to enhance your experience and provide accurate energy insights.

How We Use Your Information

Data Sharing and Disclosure

We are committed to protecting your privacy and will never sell your personal data. We may share information only in the following circumstances:

• Service Providers: Trusted partners who help us deliver our services (payment processors, cloud storage, analytics)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect our users, platform, or public safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with user consent)
• Consent: When you explicitly authorize us to share specific information

Data Security

We implement industry-standard security measures to protect your data:

Your Privacy Rights

You have the following rights regarding your personal data:

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 30 days after deletion
• Usage Data: Anonymized after 2 years for analytics purposes
• Payment Information: Retained as required by financial regulations
• Legal Records: Retained as required by applicable laws

International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions where applicable
• Certification schemes and codes of conduct
• Regular assessments of data transfer mechanisms

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications for significant changes
• Providing advance notice for major policy changes